Cognex CAM-CIC-3100-3-GC1 User Manual - Page 14
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You can solve problems that you may encounter with following instructions:
1.
Application fails to discover the device.
Reason analysis：
➢
The camera fails to boot up normally.
➢
Connection of network cable is abnormal.
➢ The camera and the Host PC running the client are not in the same LAN.
Solutions：
Reboot the camera, check if cable connection is correct or the indicator light is
normal. Add device to the same LAN of the host PC running the client.
2.
Application can discover the camera, but connection failed.
Reason analysis：
➢
The camera fails to boot up normally.
➢
The device IP is not added to the same network segment of the host PC.
➢
Another client has been connected to the camera.
Solutions：
Reboot the camera; change camera IP address to the same network segment of
the host PC; or disconnect the camera from the other client and connect it to this
client.
3.
The preview interface is all black in the application.
Reason analysis：
➢
Lens aperture is blocked.
➢
Camera runs abnormally.
Solutions：
Open lens aperture, power off and reboot the camera device.
4.
It fails to enable external trigger.
3
FAQ
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