Canon imageFORMULA DR-G1100 Production Document Scanner Service Manual - Page 34
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F. Service Limitations
The CarePAK covers defects encountered in normal use of the Product, and does not cover the following:
Loss of or damage to the Product due to abuse, mishandling, improper packaging by you, neglect, alteration,
electric current fluctuation or accident; improper use, including failure to follow operating, maintenance or
environmental instructions prescribed in the Manual; use of the Product with non-compatible computers,
peripheral equipment or software; or repair performed by other than a service representative qualified by
CUSA.
Service necessitated by the use of parts or supplies (other than those distributed by CUSA) which damage
the Product or which cause abnormally frequent service calls or service problems.
Service of the Product if it has been modified or altered in any way (including any alteration or removal of
serial numbers or identification marks).
Service, repair or replacement of any covers, lids, or trim parts, or any consumable items, including without
limitation, ink cartridges, ink tanks and printheads.
Preventive maintenance.
Service, repair or replacement of accessories or options for the Product, or of any equipment or software not
distributed by Canon which may be used with, or be connected to, the Product.
Service, repair, or replacement of any Product purchased or used outside of the United States.
G. Limitation of Liability
NEITHER CUSA NOR ANY SERVICE PROVIDER OR ASF SHALL BE LIABLE FOR PERSONAL INJURY
OR PROPERTY DAMAGE (UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CUSA
OR ANY SERVICE PROVIDER OR ASF), LOSS OF REVENUE OR PROFIT, FAILURE TO REALIZE
SAVINGS OR OTHER BENEFITS, EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR SERVICES,
LOSS OR CORRUPTION OF DATA, STORAGE CHARGES OR OTHER SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE PRODUCT
OR ANY COMPONENT THEREOF, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS
BASED AND EVEN IF CUSA OR ANY SERVICE PROVIDER OR ASF HAS BEEN ADVISED OF THE
POSSIBLITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CUSA OR ANY
SERVICE PROVIDER OR ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE
PRODUCT SOLD BY CUSA AND CAUSING THE ALLEGED DAMAGE.
FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PERSONS
AND PROPERTY OWNED BY YOU OR OTHERS, ARISING OUT OF USE OR POSSESSION OF ANY
PRODUCT SOLD BY CUSA NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CUSA OR
ANY SERVICE PROVIDER OR ASF. YOU ACKNOWLEDGE THAT PURCHASE OF THE CAREPAK DOES
NOT ASSURE UNINTERRUPTED OPERATION AND USE OF THE PRODUCT FOR ANY MATERIAL
BREACH OF THIS PLAN BY CUSA OR ANY SERVICE PROVIDER, OR ASF, YOUR REMEDY AND THE
LIABILITY OF CUSA OR ANY SERVICE PROVIDER OR ASF SHALL BE LIMITED TO A REFUND OF THE
PURCHASE PRICE PAID FOR THE PLAN.
Ability to Cancel and Right to Refund
You may cancel the CarePAK for a full refund within thirty (30) days of the original date of purchase of the
CarePAK if you have made no service claims. To cancel, send a written notice of cancellation, which includes
your name, address, daytime phone number, your CarePAK Label, with a copy of your original CarePAK
Certificate of Registration to Canon at: Canon CarePAK Extended Service Plan, 4 Jenner, Suite 150, Irvine,
California, 92618-3809.
H. Alternative Dispute Resolution
There is no informal dispute settlement process established under this CarePAK.
1. Other: Insurance
IN UTAH ONLY:
reimbursement insurance policy. SHOULD CUSA FAIL TO PROVIDE SERVICE ON ANY CLAIM WITHIN
SIXTY (60) DAYS AFTER PROOF OF LOSS HAS BEEN FILED, YOU ARE ENTITLED TO MAKE A CLAIM
DIRECTLY AGAINST THE FOLLOWING INSURANCE COMPANY:
Sompo Japan Insurance Company of America
Two World Financial Center
225 Liberty Street
New York, NY 10281-1058
Coverage afforded under the Plan is not guaranteed by the Utah Property and Casualty Guaranty Association
imageFORMULA DR-G1130/DR-G1100 Series Service Guide
Rev. 1
imageFORMULA DR-G1130/DR-G1100 Series Service Guide
Obligations of CUSA under the CarePAK are guaranteed under a service contract
WITHOUT LIMITING THE
April 2013
Page 30