Acer Aspire 6100 User Manual - Page 23

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Hard disk 1 Error

Refer to Acer Service Center and choose Maintenance Tools

Menu, scan Hard Drive for Errors.

Keyboard Error, No Keyboard Connected or Keyboard

Interface Error

Check that the keyboard is securely plugged into the correct

port on the back of the computer.

Additional Acer Services

About the Aspire Web Site*

This Internet site has answers for the most frequently asked

support questions and offers a searchable database of extensive

technical information, new product data and upgrade informa-

tion. Use it:

• When you can't find the information you need in your manu-

al or online help, and before you call Technical Support.

• When you want to find upgrade information or bug fixes.

• When you're curious about Acer!

For assistance:

Internet Address: http://www.aspire.acer.com

Taiwan: http://www.sertek.com.tw

* requires an account with an Internet Service Provider.

Acer Technical Support

During the warranty period, should you have a problem with

your system or if you think something isn't working, contact

Technical Support. Acer Technical Support provides help for

warranty related issues, such as a hardware problem.

Before you contact Acer, please take 10 minutes to run the

Hardware Diagnostics. This will help us provide you with better

quality support.

You can run the Hardware Diagnostics directly from the Acer

Service Center or proceed with these five steps:

1 • With your computer powered on, place the Acer System

Recovery CD in the CD-ROM drive.

2 • Go to the Start Menu, and select Shutdown to restart the

computer.

3 • After the computer has rebooted, select Diagnostics.

4 • Select "Q" for Quick Test. This test will take about 10 minutes.

5 • Record all results.

These simple steps will help the Acer technician to better

determine the cause of your problem. Make sure you have

your computer serial number and part number before you call.

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