Canon CP Printer Solution Disk Version 5 Printer Software Manual - Page 32

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Errors where printing is canceled

If any of the following messages appear, printing is canceled. After using the

recommended solution to clear the error, you need to start the print job over

again.

Paper jammed in printer.

Clear the jam as follows, then try printing again.

1. Remove the paper that caused the error.

2. Turn printer off and back on.

Cause :

Paper is jammed inside the printer while printing, or there is

paper still inside the printer before printing starts.

Correction : After closing the dialog, turn the printer off and then back on again.

Paper is automatically ejected from the print receptacle or the paper

handling slot. Remove the paper and then turn the printer off and

back on again, and start the print job over.

Problem with ink cassette.

Correct as follows, then try printing again.

1. Check the state of the ink cassette.

2. Turn printer off and back on.

3. Remove the paper that caused the error.

Cause :

There is a problem with the ink cassette.

Correction : Take out the ink cassette from the printer. Remove any slack from the

ink sheet and then insert the ink cassette back into the printer. If the

problem still continues, replace the ink cassette with a new one.

Communication error. Switch the printer off and on again, and then

start the print job again.

Cause :

There is a problem with communications.

Correction : Turn printer off and back on.