Canon WebView Livescope MV Ver. 2.1 LE User Manual - Page 19

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Troubleshooting

Cannot install

When using Windows 2000, or Windows XP Professional, see if you have logged-in as an administrator.

Cannot register camera server

Refer to error messages (1) - (7).

If camera server is being accessed via a proxy, be sure to set the proxy in Option under the Operation

menu.

Failed to search cameras

Camera server searches are performed by transmitting broadcast packets. Camera servers on networks

that cannot be reached by broadcast packets cannot be detected. Redo the camera registration from

"Register Camera".

Images are not displayed

Refer to error messages (9) - (15).

If connection to a camera server is being made via a proxy, be sure to set the proxy in Option under the

Operation menu.

Cannot control the camera

Make sure the RS-232C cable linking the camera server and the camera is correctly connected and the

camera has power.

See if the camera server has been set to allow camera control.

See if extreme view restrictions have been set for the camera server.