cantaloupe ePort Engage Combo Installation Manual - Page 14

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cantaloupe ePort Engage Combo Installation Manual
EPORT ENGAGE COMBO
INSTALLATION
Section 03
Expected Start-Up Behaviors

CHIP PAYMENT ACCEPTANCE SEQUENCE

The device will beep and show the below messages during the transaction process. The
screen will display text. Upper and lower areas of text will be indicated using a forward slash
(/) as a separator (see figure 3.1).
• 'Please wait' / 'Processing ... Do not remove card'
» Once a card is inserted, a 'beep' will indicate that the card has been recognized
» Card information is being read
• 'Please wait' / 'Authorizing ... Remove card'
» Card information is being sent for authorization
» Card has not been detected, remove the card and try again
• 'Please wait' / 'Authorizing...'
» Card authorization is still in progress, do not remove the card
• 'Approved' / 'Waiting for vending machine'
» Card authorization has been received and credit is being applied to the vending
machine
• 'Approved'/'Select item'
» Vending machine has confirmed receipt of credit and you may now select your item
figure 3.1
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