Ampler Stout 2019-2021 Manual - Page 15

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Electric system support

Step 1 - Connecting

Open the Ampler app and connect the app with your bike.

Step 2 - Firmware Check

Tap on the menu (three stripes in the left corner of the screen), select

"Vehicle" and then open your vehicle view by tapping on the picture of

your bike. In the bottom part of the screen you'll see the information

about your bike's firmware version:

If your bike's firmware is up-to-date, then you don't need to take any

actions. In the future, if a newer firmware version becomes available,

the app will notify you.

If a green "Update Firmware" button is visible it means that your bike's

firmware needs to be updated and you can continue with step 3.

Step 3 - Start Update

Make sure that you are close to your bike and that you have a good

internet connection. Tap on the "Update" button. You'll now see the

overview of updating details, including a small instruction. Read the

instruction carefully and tap on "Update" again.

Step 4 - Update No. 1

The app is now updating your bike's firmware. You'll see updating

progress and the status of the update on the screen. The first upda-

ting process will take about a minute. When the update is finished,

you'll receive a notification that the update was successful.

Step 5 - Check Connection again

Switch the Bluetooth off and on again after a successful update. Wait

10-15 seconds and check whether the app can be connected to the

bike. If so, continue with the second update in step 6.

If the app does not connect automatically, see "Troubleshooting"

below.

Step 6 - Update No. 2 & Completion

As the firmware update consists of two parts, you'll now need to do

the second part of the update. To do so, follow the same steps men-

tioned above again

Troubleshooting - Update not successful

If an update is not successful, cancelled or for any other reason not

finished, wait approximately 10 minutes and try again. If both updates

are not finished, the bike will automatically retrieve back to the old

firmware version and you'll be able to start updating again after that.