Comcast COMCAST DIGITAL VOICE User Manual - Page 5
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CALLING FEATURES
Call Forwarding Selective
Forward only those incoming calls you choose. Call Forwarding Selective allows you to create a list
of people whose calls will be forwarded to a number you designate. When you activate this feature
only calls from those individuals on your list will be forwarded.
To use Call Forwarding Selective:
1. Lift the receiver and listen for the dial tone.
,
2. Press
.
6
3
3. A menu of options will guide you in managing this feature. The prompts will
enable you to activate and deactivate the feature as well as add, delete,
or review the numbers on your list.
To cancel Call Forwarding Selective:
1. Lift the receiver and listen for the dial tone.
,
2. Press
.
8
3
3. When prompted press
to turn the feature off.
3
Note:
When creating your list, enter the area code plus the 7 digit number for both local and long
distance numbers.
FORWARD ONLY THE CALLS YOU DON'T WANT TO MISS.
Call Forwarding Variable
Never miss an important call when you are away from home. Call Forwarding Variable allows
you to forward all your incoming calls.
To use Call Forwarding Variable:
1. Lift the receiver and listen for the dial tone.
,
2. Press
and wait to hear the dial tone again.
7
2
3. Dial the number where you'd like to have your calls forwarded. (Remember to
dial
plus the area code before the number if it's necessary to place the call.
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Otherwise, just dial the area code and number.)
4. A courtesy call will be placed to the number.
5. If the party answers, the feature is activated. If the number is busy or no one
answers, repeat steps 1-3 within 2 minutes and you will hear a confirmation
tone that the feature has been activated.
6. If you want to change the "forward to" number, cancel the feature then repeat steps 1-5.
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NEVER MISS A CALL
C A L L I N G F E AT U R E S
To cancel Call Forwarding Variable:
1. Lift the receiver and listen for the dial tone.
,
2. Press
.
7
3
Note:
While Call Forwarding Variable is active, you will hear a splash ring on your phone to remind
you that the feature is active. You will not to be able to answer any calls to your home while the
feature is active.
FORWARD INCOMING CALLS TO ANOTHER NUMBER WHEN YOU'RE AWAY FROM HOME.
Call Waiting
When you're on the phone, a Call Waiting tone alerts you when you have another incoming call. You
can simply put the first caller on hold and answer the second call. If you're on an important call and
do not wish to answer the incoming call, you can simply continue talking.
You can also temporarily cancel Call Waiting so that you will not be disturbed during important calls.
If you temporarily cancel Call Waiting, incoming calls will either get a busy signal, or if you subscribe
to Comcast Enhanced Voice Mail, the caller will be forwarded directly to your voice mail. Call Waiting
will automatically be restored for the next call.
To use Call Waiting:
• When you hear the Call Waiting tone, simply press and release the switchhook
or flash button.
• Your first call will be placed on hold, and your second call will be on the line.
• You can go between the two calls as often as you'd like by pressing and releasing
the switchhook or flash button.
• To end the first call and answer the second, simply hang up. Your phone will ring
and the second caller will be on the line.
• You can end either the first or the second call by having the caller just hang up.
To temporarily cancel Call Waiting:
1. Lift the receiver and listen for the dial tone.
,
2. Press
.
7
0
3. Call Waiting is cancelled for the current call only.
Note:
Each conversation is private and cannot be heard by the other party. To have calls forwarded
to voice mail, you must subscribe to Comcast Enhanced Voice Mail service. Call Waiting can interfere
with fax calls and dial-up connections to the Internet.
TAKE A SECOND CALL WITHOUT DISCONNECTING THE FIRST.
C A L L I N G F E AT U R E S
NEVER MISS A CALL
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