Dr. Board DB-02C User Manual - Page 15

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Trouble Shooting

1. DB-02C is out of work.

Please follow below steps to do general checking. .

Please make sure there is no strong light source near DB-02C station.

The general brightness will not affect the performance of DB-02C.

ii.

Check the battery life for ultrasonic stylus. Press on the pen tip check

if there are lighting or buzz sounds from the stylus.

iii.

Please make sure the Station is well connected to computer with USB

cable. Check whether the blue power indicator on Station lights up.

iv.

Please make sure the Calibration.exe program is carried out and the

icon is appearing on task bar. Station is detected and workable if the

icon is in blue color. Otherwise, it will be in grey with an "x"mark.

Not ready

To restart the calibration process again.

vi.

Change another USB cable to check.

2. Serious shake or lag problem during drawing.

Problem might be caused by loud noise or metal sounds.

ii.

Problem might be caused by resonance happened between DB-02C

and the board. Placing a piece of paper (A4 size) in front of the

receiver on the Station to solve the issue.

paper

iii.

Move the strong light or heat source away from the Station. Direct

light source should be avoided to minimize the shaky or lagging

result. If light source cannot be move, please switch the station to

Ready

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