Electrolux # Use And Care Manual - Page 13

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Solutions to common problems

Before you call for service, review the following list. It may save you time & expense. The list includes

common occurrences that are not the result of defective workmanship or materials in this appliance.

Problem

Solution

Surface burners

• Surface control knob has not been completely turned to

do not light.

Surface Control knob to

control knob to desired flame size.

• Be sure gas supply valve is open.

• Burner ports are clogged. Clean burner. See Cleaning the burner grates, burner

caps, burner heads in general care & Cleaning section. With the burner off,

clean ports with a small-gauge wire or needle.

• Power cord is disconnected from outlet (Electric ignition models only). Be sure

cord is securely plugged into the outlet.

• Electrical power outage (electric ignition models only). Burners can be lit

manually. See Setting Surface Controls in this Use and Care Guide.

Burner flame only

• Burner ports are clogged. With the burner off, clean ports by using a small-

lights half way

gauge wire and needle.

around burner

• Moisture is present after cleaning. Lightly fan the flame and allow burner to operate

until flame is full. Dry the burners thoroughly following instructions in the General

Cleaning section.

Burner flame is

• Dust particles in main line. Allow the burner to operate a few minutes until flame

orange

turns blue.

• In coastal areas, a slightly orange flame is unavoidable due to salt air.

Questions or for service call:

Before you call

and push in and until burner ignites and then turn

1-877-4ELECTROLUX

position. Turn the

(1-877-435-3287)