Advanced Energy Thyro-PX Anybus Manual - Page 12

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Advanced Energy

AE GLOBAL SERVICES

   
Please contact AE Global Services if you have questions or problems that cannot be resolved by
working through the provided troubleshooting. When you call Global Services, make sure to have the
unit serial number and part number. These numbers are available on unit labels.
☞
 Important
For returns and repairs, please call AE Global Services to get the correct shipping address.
 
Table 9. AE Global Services 24 X 7 contact information
AE World Headquarters
Thermal product support
Power Control Module product support
High Voltage product support: HiTek Power,
Ltd.
High Voltage product support: UltraVolt, Inc.
57010163-00A
 
Office
Thyro-PX
Address:
  1625 Sharp Point Drive
  Fort Collins, CO 80525
  USA
Phone (24 hrs/day, 7 days/week):
  800.446.9167
  or
  +1.970.221.0108
Email: (We will respond to email by the next
business day.)
 
Contact by phone or email:
  +1.360.694.7871
 
Contact by phone or email:
  +49 (0) 2902 910370 10 (technical support
during German business hours)
 
Contact by phone or email:
  +44 (0) 1903 712400
 
Contact by phone or email:
  +1.631.471.4444
 
™
®
Anybus
Ethernet IP
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®
Thyro-PX
Anybus
Ethernet IP
Contact
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