BCS Vertical Edge 700 Quick Reference Manual - Page 17
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Check with your phone System Administrator regarding any company-established
greeting formats.
If you do not record and activate a primary greeting, the system will play a pre-defined,
default greeting.
If you only have one greeting recorded it will automatically be the "active" greeting.
Review Greetings - Once you review your greetings, you can make them active, change them,
and/or delete them.
Log into your account.
Press 4 to access Greetings and hear the currently active greeting.
From the Greetings Menu
Press 1 to replay the current greeting.
Press 2 to skip to the next greeting. +
Press 3 to make the current greeting active. +
Press 4 to re-record an existing greeting, then press to complete and save it.
Press 6 to record/add a new greeting, then press to complete and save it.
Press 7 to delete the current greeting.
+This setting applies if you have two or more greetings recorded.
SETTING STATUS COMMANDS
1. Log into your account.
2. Press 6 to access Account Preferences.
3. Press 1 to access Status Commands and hear the currently set status.
4. Use the following Status options as needed.
From the Status Commands menu:
Press 1 to set your status to Available.
Press 2 to set your status to Do Not Disturb.
Press 3 to set your status to In a Meeting.
Press 4 to set your status to Out of the Office.
Press 5 to set your status to On Vacation.
Press 6 to set your status to Available (Queue only). ++
Press 7 to set your status to Available (non-Queue). ++
Press 8 to set your status to On Break. ++
++ These options are only available to you if you are a member of a call center queue.