Bosch 800 Series Use And Care Manual - Page 29

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Before Calling for Service

Before calling Customer Service, consider the

suggestions and instructions below:

Problem

Neither the microwave's display

nor oven operates.

The oven display works, but the

oven will not operate.

The power goes off before the

cook time has elapsed.

The microwave power level

switches from power level

to power level

‰

You see sparks or arcing.

The turntable makes noises or

sticks.

Using your microwave causes

TV or radio interference.

The display shows error

message E-xx

The display shows error

messageE-11

Suggestion

Properly insert the plug into a grounded power outlet.

▯

Reset the household circuit breaker or replace any blown fuses.

▯

Make sure the oven door is closed securely and completely.

▯

Check to see if packing material or other materials are stuck to the door seal.

▯

Check for damage to the oven door.

▯

Press the Clear/Off key twice and attempt to re–enter cooking instructions.

▯

Reset the clock and any cooking instructions.

▯

Reset the household circuit breaker or replace any blown fuses.

▯

Press the Clear/Off key twice and attempt to re–enter cooking instructions.

▯

If the oven is set to cook for more than 30 minutes at 100% power level, it will

automatically reduce the power to a 80% power level after 30 minutes to avoid

‚‹

overcooking.

Remove any metallic utensils, cookware or metal ties from the oven cavity. If using

aluminum foil, use only narrow strips and allow at least one inch between the foil

and the interior oven walls.

Clean the underside of the metal tray turntable, and the oven cavity bottom.

▯

Make sure the metal tray turntable is positioned correctly.

▯

This is similar to the interference caused by other small appliances, such as hair

dryers. Move your microwave further away from other appliances, like your TV or

radio.

A malfunction has occurred. Note any error codes that may appear on the display.

Disconnect the appliance from the power supply by switching off the fuse in the

fuse box and call a qualified after-sales service technician.

The touch keys do not operate properly. This may be due to condensation on key-

pad. Clean the control panel with a dry cloth. Disconnect the appliance from the

power supply by switching off the fuse in the fuse box and switch it back on after

10 seconds.