Alen MDF1-30AE Owner's Manual - Page 10

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Before calling for service, review the chart below first yourself.

Problem

Unit does not start

Dehumidifier does not

dry the air as it should

The unit makes a loud

noise when operating

Frost appears on the

coils

Water on floor

E1, E2, P1 or P2 appear

in the display

TROUBLESHOOTING TIPS

What to check

Make sure the dehumidifier s plug is pushed completely into the

outlet.

Check the house fuse/circuit breaker box.

Dehumidifier has reached its preset level or bucket is full.

Tank is not in the proper position.

Did not allow enough time to remove the moisture.

Make sure there are no curtains, blinds or furniture blocking the

front or back of the dehumidifier.

The humidity control may not be set low enough.

Check that all doors, windows and other openings are securely

closed.

Room temperature is too low, below 5 C(41 F).

There is a kerosene heater or something giving off water vapor

in the room.

The air filter is clogged.

The unit is tilted instead of upright as it should be.

The floor surface is not level.

This is normal. The dehumidifier has Auto defrost feature.

Hose to connector or hose connection may be loose.

Intend to use the bucket to collect water, but the back

drain plug is removed.

These are error codes. See the CONTROL PADS ON THE

DEHUMIDIFIER section.