Andatech Sentry User Manual - Page 16

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Warranty Details

It is our aim to provide you with quality products that you

can trust. Our products come with guarantees that cannot

be excluded under the Australian Consumer Law. You are

entitled to a replacement or a refund for a major failure and

for compensation for any other reasonably foreseeable loss

or damage.

You are also entitled to have the goods repaired or replaced if the goods fail to be of

acceptable quality and the failure does not amount to a major failure.

The Guarantee

The product is guaranteed to be free from defects in workmanship and parts for a

period of 1 year from the date of purchase. Defects that occur within this warranty

period, under normal use and care, will be repaired, replaced or refunded at our

discretion, solely at our option with no charge for parts and labour. The benefits

conferred by this warranty are in addition to all rights and remedies in respect of the

product that the consumer has under the Trade Practices Act and similar state laws.

Proof of Purchase

This warranty is valid for the original purchase and is not transferable. Please

keep your purchase docket or receipt as proof of purchase and as proof of date on

which the purchase was made. The purchase docket (or a copy) or receipt must be

presented with the warranty when making a claim under this warranty.

Service during the Warranty Period

To claim for warranty, contact us on 1300 800 200 or send and email to

[email protected] to get an RA# (Return Authorisation Number). Ensure

that the RA# is clearly stated on the outside of the packaging and that the product is

properly packaged so that no damage occurs to the product during transit. Shipping

of the product back to us for warranty will be at your cost. A product return without

the RA# or proof of purchase will not be accepted.

Extent of Warranty

This warranty is limited to defects in workmanship or parts. All defective products

or parts will be repaired or replaced. This warranty does not cover manuals and

packaging.

Normal Wear and Tear

This warranty does not cover normal wear and tear to the product or parts.