Advanced Kiosks Document Kiosk Owner's Manual - Page 17

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Solving Problems

For any problems, suggestions, or concerns please call Advanced Kiosk at 603-865-1000,

or contact us at

Hours are M thru F, 8:30 am to 5:00 pm

EST. We will usually respond within 24 hours.

If you added or removed a component before the problem started, review the installation

procedures and ensure that the part is correctly installed.

If a peripheral device does not work, ensure that the device is properly connected and the

appropriate drivers are installed.

If an error message occurs in a program, check the program's documentation for the

cause.

If the Touch Screen repeatedly looses alignment, check for updated drivers and that the

USB cable is making good connections at the computer and monitor.

Drivers can be accessed at our website by completely filling out the Technical Support

Form.

See our support section for our knowledge base and our support ticket creator.

5/23/2019

Document Kiosk Assembly and Operation Instructions