Carnation CR2300 User Manual - Page 6
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CARNATION
Troubleshooting
The machine will automatically perform a system self-test after it is turned on.
Most error codes are caused by banknote-blocked or dusty sensors. Check for
banknote jams and use a brush to clean the sensors, then restart the machine.
Code
Problem
E01/02
Left/right counting sensor
E03
Code disc sensor
E04
Feeder sensor
Receiving sensor
E05
The machine is operated in a strong
magnetic field.
E07
MG sensor
The machine is operated under direct
sunlight.
E10
UV sensitivity
E11
Button
Wheels are running without banknotes. Press "RESET" and re-count.
BF
Counterfeit or suspicious banknote.
EE1
Banknote without UV feature.
Counterfeit or suspicious banknote.
EE2
Banknote without MG feature.
Counterfeit or suspicious banknote.
EE3
Banknote without IR feature.
8
Solution
Clean dust off sensor/ Replace sensor
Clean dust off sensor/fasten sensor/
replace sensor
Clean the obstruction/ Test MG function
Clean dust off sensor/ Replace sensor
Keep it away from the strong magnetic
field.
Replace sensor.
Keep it away from direct sunlight.
Lower UV sensitivity
Open top cover, and fasten the connector
of button/ replace the button.
Remove and press "RESET" to continue
counting. If the machine stops frequently,
adjust the sensitivity level.
Remove and press "RESET" to continue
counting. If the machine stops frequently,
adjust the sensitivity level.
Remove and press "RESET" to continue
counting. If the machine stops frequently,
adjust the sensitivity level.
CARNATION
Half-piece or torn banknote.
EE4
Left/right counting sensor
Banknotes do not feed into the
machine smoothly, or banknotes
EE5
are not coutned accurately.
Counterfeit or suspicious banknote.
EE6
Banknote without or with low MG
feature.
Banknotes are not fed correctly into
EE7
the feeder.
Feeding board is not in the horizontal
EE8
position or banknote length not within
the range (110-180mm)
Feeding board is not in the horizontal
EE9
position or banknote width not within
the range (50-85mm)
Some banknotes are glued together.
EEA
Specifications
Counting Speed: 1000 Notes/Minute
Power Supply: 110V/60Hz
Power Consumption: Working ≤ 90W
Operating Temperature: 32℉~104℉(0℃~40℃)
Humidity: 60%~90%
Noise: <60dB
Weight: 15lb(6.8kg)
Dimensions: 9.6×10.9×9.7in(242×276×245mm)
Banknote Size: Min: 1.96×4.33in(50×110mm)
Banknote
Thickness: 0.0029~0.0059in(0.075~0.15mm)
9
Remove and press "RESET" to
continue counting.
Clean dust off sensor/ Replace sensor
Adjust the feeder according to
instructions on page 6.
Remove and press "RESET" to continue
counting. If the machine stops frequently,
adjust the sensitivity level.
Arrange banknotes according to
instructions on page 7.
Adjust the position of the feeding board.
Adjust the position of the feeding board.
Remove and press "RESET" to
continue counting.
Feeder Capacity: 500 Notes
Holder Capacity: 200 Notes
Sleeping < 3W
Max: 3.34×7.08in(85×180mm)