Electrolux EC3202AOW1 User Manual - Page 10

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Problem
The lid doesn't close com‐
pletely.
The lid is difficult to open.
The lamp does not work.
The compressor operates
continually.
The temperature in the ap‐
pliance is too low/too high.

8.2 Customer Service

If your appliance is still not working
properly after making the above checks,
contact the nearest Authorised Service
Centre.
Possible cause
Food packages are block‐
ing the lid.
The lid gaskets are dirty or
sticky.
The valve is blocked.
The lamp is defective.
Temperature is set incor‐
rectly.
Large quantities of food to
be frozen were put in at
the same time.
The room temperature is
too high.
Food placed in the appli‐
ance was too warm.
The lid is not closed prop‐
erly.
The temperature regulator
is not set correctly.
The lid is not closed cor‐
rectly.
The products' temperature
is too high.
Many products are stored
at the same time.
The lid has been opened
often.
Products to be frozen are
placed too closely to each
other.
To obtain fast service, it is essential that
when you apply for it you specify the
model and serial number of your
appliance which can be found either on
the guarantee certificate or on the rating
plate located on the external right side of
the appliance.
Solution
Arrange the packages in
the right way, see the stick‐
er in the appliance.
Clean the lid gaskets.
Check the valve.
Refer to "Replacing the
lamp".
Refer to "Operation" chap‐
ter.
Wait some hours and then
check the temperature
again.
Refer to climate class chart
on the rating plate.
Allow food to cool to room
temperature before storing.
Check if the lid closes well
and the gaskets are un‐
damaged and clean.
Set a higher/lower temper‐
ature.
Refer to "Opening and
closing the lid".
Let the product tempera‐
ture decrease to room tem‐
perature before storage.
Store less products at the
same time.
Open the lid only if neces‐
sary.
Make sure that there is
cold air circulation in the
appliance.