Dreamotion Frameset Series Owner's Manual - Page 9

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Setting

Tap " Switch bed" to switch the device.

Settings

Tap "Name your bed" to change device name.

Bed 1

Oﬄine

Tap "Instruction" to get operation guidance.

Switch bed

Name your bed

Instruction

Version 1.0.0

Control

Alarm

Settings

Troubleshooting

In the event the adjustable

foundation

fails to operate, investigate the symptoms and possible solutions below.

• Make sure the remote control is paired with the foundation

The adjustable foundation does not

• Check that the power cord is plugged into a working and grounded

respond when the remote is used.

electrical outlet. Unplug the power cord from the outlet. After 30

Remote control led illuminates and

seconds, plug it back in. Press any button on the remote control

appears to be normal.

and hold until light on the wireless remote illuminates.

• Make sure the wireless remote is paired with the foundation.

• Check that the power cord is plugged into a working and grounded

electrical outlet. Unplug the power cord from the outlet. After 30

No features or function of the

seconds, plug it back in. Press any button on the wireless remote

foundation activates.

and hold until light on the wireless remote illuminates.

• Check that the surge protection device or electrical outlet is not

defective. Test the outlet by plugging in another working appliance.

• Your foundation may be obstructed preventing smooth operation.

Remove obstructions from around and under the bed.

Head or foot lifts elevate foundation

• Check that the head section is not too close to the wall.

but does not return to flat position.

• If a headboard is installed, check that it is not too close to the

edge of the mattress. Make sure there is enough distance between

the headboard bracket and the mattress.

• Check the batteries in the wireless remote. Replace with new

batteries, if necessary.

• Make sure that you are following the duty cycle of the motors.

Do not operate for more than two minutes over a 20-minute period

Head or foot lift function has minor

or approximately 10% duty cycle.

interference during operation.

• Press the lift buttons firmly and accurately.

• Wireless remote control may be experiencing common radio

frequency interference from other radio transmitting devices. Wait

several seconds and then try pressing the lift buttons again.

A clicking noise is heard under the

• This is normal. The lift motors click when they are engaged. No

foundation when raising or lowering

action is required.

the sections.

• If the foundation is located on hard surface flooring, place carpet pieces

or rubber pieces (not included) under each leg.

• Using the wireless remote control, elevate the head, foot or neck

section a short distance to realign the lift/lower mechanisms with the

foundation support platform.

• Verify that your foundation is not positioned against a wall, nightstand,

or other object that may cause the vibration or noise.

Excessive massage motor noise.

• If the foundation is installed over a foundation frame, verify that the

massage motors are not causing the foundation frame (or foundation

frame components) to vibrate.

• Verify that the headboard attachment hardware is properly tightened

(if used).

• Power off and wait 1 minute and then power on and pairing again.

• Open the battery box and toggle the switch to "A" or "B" position, then

Two foundations can't synchronoze.

press "Memory 1", next press and hold "Flat" until hearing a beep sound

of each buzzer on the control box.