andover SPINDECK Product Manual - Page 9
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Print PageIn Case of Difficulty
Your Spindeck MAX is manufactured to the highest standards and underwent strict
quality inspection before leaving the factory. Despite this, you may encounter difficulty
due to improper installation, connection, or shipping damage. The following are a few
examples, and their most likely causes.
The platter doesn't turn although the unit is powered on:
•
The unit is not properly connected to the main power supply.
•
There is no power at the wall outlet.
•
Drive belt is not fitted or has slipped off the motor pulley or platter.
No signal through one or both channels:
•
No signal contact from the cartridge to the internal tonearm wiring. Check
that the four small wires attached to the rear of the cartridge are attached
and no wires are faulty.
•
Faulty contact between the Tonearm and the Phono input on your Spinbase
or amplifier. Make certain both plugs are firmly and fully inserted.
•
The unit is not connected to a phono input designed for a magnetic cartridge.
Line or Aux inputs are not suitable. If you do not have a magnetic phono input
on your amplifier a separate phono preamp is required. Contact Andover
Audio, or your dealer, for a suitable preamp.
•
Amplifier is not switched on, or an incorrect input is selected. If using a
vintage amplifier, make sure the "Tape Monitor" switch is not engaged.
Stong hum on phono input:
•
No ground connection to amplifier. (Note that due to the high gain required
of phono circuits, it is normal to have a higher background noise level than
typical auxiliary line-level sources such as CD players, DACs, or radio tuners.)
Distorted or inconsistent sound from one or both channels:
•
The tracking force may be insufficient or excessive.
•
The stylus or cantilever may be damaged.
•
There may be too much dust on the stylus.
•
The stylus may not be fully seated in the cartridge body.
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