Atlantic Ultraviolet Mighty Pure MP13A Owner's Manual - Page 13

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TROUBLESHOOTING

CAUTION:

IMPORTANT: This unit is to be serviced ONLY by qualified, and appropriately licensed, personnel.

Problem

Purifier not operating.

Water leaking into/from

purifier.

Poor purifier performance

AND/OR Low UV intensity

(As indicated on Optional

Guardian™

Ultraviolet Monitor).

Always disconnect power to the water purifier, before performing any service.

Table 3 - Troubleshooting

Possible Cause

No electrical power...

Ballast

Lamp-out Protection

(MP16A, MP22A & MP36C) two (2) minutes to reset.

Cracked or broken

quartz sleeve...

Quartz sleeve sealing

o-ring (s) worn, damaged...

Poor, or loose, connections

or fittings...

Quartz sleeve fouled...

Sensor Probe, if equipped,

lens fouled...

Germicidal lamp output

depreciating...

Germicidal lamp not

functioning...

Low input voltage...

Change in water quality...

Corrective Action

Verify that the purifier is connected to a live power source.

Disconnect the purifier from utility power. Replace lamp.

The purifier must remain disconnected from power for

Shut down purifier, drain, and replace quartz sleeve.

See "Quartz Sleeve Cleaning or Replacement" in the

"Maintenance" section.

Shut down purifier, drain, and remove static gland nut,

replace sealing o-ring. See "Quartz Sleeve Cleaning or

Replacement" in the "Maintenance" section.

Tighten suspect connection or fitting; or shut down

purifier, drain, and remove fitting or connection.

Clean threads; reapply thread sealing tape and reinstall.

Clean quartz sleeve, see "Quartz Sleeve Cleaning

or Replacement" in the "Maintenance" section.

Clean lens or Quartz Rod, see "Optional Ultraviolet

Monitor Sensor Probe Cleaning" in the "Maintenance"

section.

Replace lamp, as it nears its end of life (EOL). See

"Lamp Replacement" in the "Maintenance" section.

Replace lamp. See "Lamp Replacement" in the

"Maintenance" section.

Verify input voltage to purifier.

Have water tested to confirm that it does not exceed

maximum recommended concentration levels for use

with this purifier.