Electrolux EFW71311 User Manual - Page 7

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Troubleshooting

Common issue
The floor washer is not working
The suction is weakened
No water come out from the nozzle
The product cannot be charged
The power level could not be
automatically adjusted in AUTO mode
Dirty water tank false alarm (The level of
dirty water is much lower than max level)
"Dirty Water Tank Full" icon blinks
Icon blinks for clean water tank
water shortage
Nozzle icon blinks
Power display (3 LED lights) flash
three times before turning off
Power display (3 LED lights) flash
four times before turning off
Press the self-cleaning button when
the unit is placed on the charging
stand, but the self-cleaning does not
start, while the self-cleaning icon and
power display flash 5 times, then the
unit returns to charging mode
"TURBO" flashes on the display
Possible reason
Water shortage in clean tank
The dirty tank is full
Brush roll is not installed
Low battery power
The brush roll is entangled with
hair or other things
Abnormal connection of electronic parts
inside the handlebar
The dirty tank has reached its designated
capacity
The brush
roll,
Brush roll
not installed properly
Nozzle or nozzle air tube is blocked
The filter is dirty or blocked
No water in clean tank
The clean tank is not installed properly
The clean tank check valve is blocked
Pump blockage
Waterway blocked
The charging stand is not plugged in
properly
The machine is not fully plugged into the
charging stand
The adaptor is in poor contact with the
charging stand
The bottom tube is dirty and blocked
Excessive cleaning solution is added,
resulting in a large amount of foam
The top cover of dirty water tank and
solid-liquid separation holder are dirty
The dirty water tank is full
The dirty water tank not installed properly
(EFW71711)
Self-cleaning is suspended or completed
Water shortage in clean water tank
Brush roll is entangled with an object such
as hair or the brush roll is not installed
The battery is out of power under
undervoltage protection
3 times
Discharge overtemperature, the machine
temperature is too high
4 times
Self-cleaning is not allowed to start when the
battery is less than 33%
5 times
Suction mode is activated by pressing "+/-"
button for one second. (Refer to the graphic
on the center-right side of UI(display)
introduction page)
Solutions
Add clean water in the clean tank
Empty the dirty tank
Install the brush roll or replace it
Fully charge the product
Clean the brush roll
Return the product to the service network
for repair
Take out the dirty tank, and empty the dirty
water
cover,
dirty tank are
Detached and install properly.
Clean up the nozzle and nozzle air tube
Clean or install the filter before using
Add water in clean tank
Reinstall the clean tank
Replace the clean tank
Return the product to the service network
for repair
Return the product to the service network
for check and repair
Check that the plug is properly connected
Check that the machine is positioned
correctly
Check that the adaptor is properly
connected to charging stand
Use the cleaning brush to clean up the
bottom tube
Follow the instructions for adding the
amount of cleaning solution
Use clean water to clean the top cover of dirty
water tank and solid-liquid separation holder,
and dry them with paper towels or towels, or
let them dry for 24 hours before using
Dump the dirty water before using
Reinstall the dirty water tank
The dirty water tank icon keeps
flashing for 1 min, press the on/off button to
stop blinking and enter the charging mode.
Add water in clean water tank before using
Clean or install the brush roll
Put it back in the charging base and
charge it
Turn it off and let it sit for a while
Keep charging until LED1 of power display
is always on, then self-cleaning function
will be available
Press the "+/-" button again to exit the
Suction mode.