Bose 416912 Owner's Manual - Page 21
Browse online or download pdf Owner's Manual for Speakers Bose 416912. Bose 416912 24 pages.
Troubleshooting
Problem
No power
(AC (mains))
No power
(battery)
Speaker does not
connect with
mobile device
• Power on the speaker.
No sound from your
mobile device
• Increase the volume on the speaker, your mobile device and
• Press
• Move your mobile device closer to the speaker and away from any
• Use a different music source.
• Pair another mobile device.
• If two mobile devices are connected, pause your other mobile
• Move your mobile device closer to the speaker and away from any
• On your mobile device:
• Clear the speaker's pairing list (see page 14).
• Reset the speaker (see page 22).
• Check your mobile device for compatibility. Refer to your mobile
• Use a different music source.
Poor sound
quality from your
• Pair another mobile device.
mobile device
• Disconnect the second device.
• Move your mobile device closer to the speaker and away from any
What to do
• Secure the power cord at both ends.
• Plug the power supply into a live AC (mains) outlet.
• Connect the power cord to a different USB port.
• Use the power supply that shipped with the speaker.
• Use the charging cradle that shipped with your speaker. This
speaker is not compatible with the SoundLink Mini Bluetooth
speaker's charging cradle.
Battery may be in protection mode or discharged. Plug the power
supply into a live AC (mains) outlet.
• On your mobile device:
- Turn off and on the Bluetooth feature.
- Remove the speaker from the Bluetooth menu. Pair again.
• Move your mobile device closer to the speaker and away from any
interference or obstructions.
• Pair another mobile device (see page 13).
• Clear the speaker's pairing list (see page 14).
• Reset the speaker (see page 22).
music source.
to hear the connected mobile device(s) and ensure you are
using the correct device.
interference or obstructions.
device first.
interference or obstructions.
- Turn off and on the Bluetooth feature.
- Remove the speaker from the Bluetooth menu. Pair again.
device owner's guide.
interference or obstructions.
Care and Maintenance
®
English - 21