Bose L1 Model I Owner's Manual - Page 28

Browse online or download pdf Owner's Manual for Speakers Bose L1 Model I. Bose L1 Model I 32 pages. Troubleshooting
Also for Bose L1 Model I: Quick Setup Manual (2 pages), Troubleshooting (2 pages)

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ROUBLESHOOTING

Problem

System is plugged in,

power switch is on, but

power LED is off

Power LED is on (green),

but no sound

Power LED is red while the

L1 model I power stand is

House circuit breaker

keeps tripping

With nothing plugged into

the audio input or output

connectors on the rear

panel of the L1 model I

power stand, a slight hum

or buzz is heard from the

L1 or B1

B1 bass module is plugged

in, but no bass audio is

heard

If you experience problems while using this product, try the following solutions. If you still

can't solve the problem, please call the Bose

Team direct at 877-335-2673 to arrange for service.

Recommended troubleshooting tools:

• Portable voltmeter

• Cable tester

• AC outlet tester

• XLR and ¼-inch phone plug cables

What to do

• Make sure you have power at the AC outlet. Try operating a lamp or other equipment

from the same AC outlet or test the outlet using an AC outlet tester.

• Make sure the L1 model I power stand's power cord plug is fully inserted into the

AC outlet.

• Check the line fuse on the L1 model I power stand.

• Make sure volume control is turned up on your instrument.

• Make sure the applicable level control is turned up (Trim, or Channel 3/4 Level on the

L1 model I power stand; CH 1/2 LEVEL and MASTER level on the R1 remote control).

• Make sure your instrument is plugged into the Channel 1/2 Input or Channel 3/4 Input

jack.

• Connect your instrument to the L1 model I power stand using a different cable.

• Plug your instrument into a different amplifier to make sure the instrument is working.

• Please call Bose Live Music Customer Support at (877) 335-2673 for assistance.

• If you have more than one L1 model I power stand plugged into the same AC circuit,

stagger the turn-on times. Each L1 model I power stand has an inrush current of about

32 amps when turned on.

• If you have more than three L1 model I power stands plugged into a single 15 amp

circuit, move some systems to another AC circuit. Each L1 model I power stand can

draw 5 amps or more when playing at high volumes for long periods of time.

• Using an AC outlet tester, test the AC outlet that the L1 model I power stand is plugged

into for reversed or open (hot, neutral, and/or ground) contacts.

• If using an extension cord, make sure that the cord is also tested as above.

• Make sure you are using the (blue) B1 bass module 4-wire cable included with the B1

bass module.

• Make sure that the B1 bass module cable is plugged into the B1 Bass Module jack on

the L1 model I power stand.

• Try a different 4-wire cable.

• Check that the B1 bass module cable connectors are fully engaged in the jacks.

• If available, try a different B1 bass module.

Live Music Product and Technical Support

• B1 bass module 4-wire cable (blue)

• Spare T15AH fuse (US/Canada)

Spare T10AH fuse (Europe)

• Spare AC power cord