Bose SOUNDLINK REVOLVE Troubleshooting Manual - Page 2

Browse online or download pdf Troubleshooting Manual for Speakers Bose SOUNDLINK REVOLVE. Bose SOUNDLINK REVOLVE 9 pages. Resetting the speaker
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Bose SOUNDLINK REVOLVE Troubleshooting Manual

Difficulty using Party and Stereo modes

Applies to:
SoundLink Revolve Bluetooth® speaker
SoundLink Revolve+ Bluetooth® speaker
Try the following steps if you are having trouble using the Party or Stereo features:
Use the Connect app to pair speakers
Party and Stereo modes can be enabled using the Bose Connect app or by manual pairing using
the speaker buttons. However, the Connect app pairing method is strongly recommended for two
reasons:
The procedure on the Connect app is designed to be user friendly.
The Connect app allows any combination of compatible speakers to enter Party or Stereo
modes. (For example, a Revolve and a Revolve+ can be paired together.) The manual
method of using the speaker buttons only allows you to pair two of the same speaker
model.
Make sure that only one speaker is actively connected to the mobile device.
Stereo and Party modes will not work if both speakers are connected to the mobile device.
Check software versions
The software needs to be up to date and the same for both speakers when using Party or Stereo
modes. If there is a mismatch between two speakers running on different firmware versions, this
can result in difficulty pairing.
Try pausing audio when engaging Party or Stereo modes
Pause audio streaming for all speakers before turning on Party or Stereo mode.
Rename the speakers in the Connect app
For ease of use, it is recommended that customers with two of the same speaker model rename
the speakers in the Connect app so that the speakers do not share the exact same name.
Perform a factory reset
For information on performing a reset
Note: A reset is used to correct occasional product issues. It is not something that a product
should require repeatedly.
Cannot update product software using Bose
Connect app