Bose SoundLink Wireless Music System Owner's Manual - Page 26

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Maintenance and Care

Problem

Poor sound quality from a

Bluetooth device

26 - English

What to do

• Try connecting your Bluetooth device to the speaker using the AUX connection. If sound quality improves

using the AUX connection, try the following solutions.

• Your Bluetooth device may be out of range—try moving it closer to the Bose

• Move your Bluetooth device away from any device that generates electromagnetic interference, such as

another Bluetooth enabled device, cordless phone, microwave oven, or wireless router.

• Reduce the number of applications running on your Bluetooth device. Running multiple applications can

reduce the amount of internal resources available to transmit audio. Closing non-essential applications may

improve audio quality.

• Try turning off Wi-Fi

to improve audio quality.

• Try clearing your Bluetooth device from the Bose

device. Pair the device and speaker again.

• Turn the speaker off and back on.

• If your Bluetooth device is in your pocket, try placing it in open air, without your body between the device

and the Bose

SoundLink

Mini speaker.

• Reset the speaker: (1) Press the Mute button for 10 seconds. Your Bluetooth device disconnects and the

speaker turns off. (2) Press the Power button to turn the speaker back on.

• Try connecting your Bluetooth device to the speaker using the AUX connection to verify that the poor sound

quality is Bluetooth related.

• Check for updated software for your Bluetooth device, or go to owners.Bose.com for updates to the Bose

SoundLink

Mini speaker.

• Apple device users may need to adjust the default bitpool setting for Bluetooth audio to improve signal

quality. Please visit owners.Bose.com for detailed instructions.

SoundLink

Mini speaker by disabling Bluetooth on your

Mini speaker.