Bose SoundSport Owner's Manual - Page 11

Browse online or download pdf Owner's Manual for Headphone Bose SoundSport. Bose SoundSport 13 pages. Charging case
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Bose SoundSport Owner's Manual

Troubleshooting

If you experience any trouble using your headphones, try the following
troubleshooting instructions.
Problem
No audio/intermittent audio
Excessive bass
Microphone is not picking up
sound
Device is not responding to
remote (button) presses
Eartips falling off
Lost eartip
Sound is muffled from earpiece
Using the headphones
What to do
• Securely connect the headphones plug to
the headphone input.
• Try another audio device.
• Turn off any audio enhancement features on
the audio source.
• Securely connect the headphones plug to
the headphone input.
• Make sure the microphone is not being
blocked or covered.
• Try another phone call.
• Try another compatible Samsung Galaxy
device.
• Securely connect the headphones plug to
the headphone input.
• For multi-press functions: Vary speed
of presses.
• Try another compatible Samsung Galaxy
device.
• Securely attach the eartips to the earpiece
and nozzle hook.
• Contact Bose
®
for replacement tips.
• Clear any debris or wax build-up from the
eartips and headphones nozzles.
• Unplug the headphones from the audio
source, then plug back in making sure they
are securely connected.
• Try another audio device.
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