Troubleshooting
Poor Sound Quality or Missing
Audio Channel(s)
• Make sure the headphone cable is
securely plugged into both the headset and
headphone jack of the Apple device
• Adjust the bass and treble settings in the
audio device
• Try another audio device
Microphone not working
• Make sure you are using a compatible Apple
device (see list of compatible devices below)
• Make sure the headphones are securely
plugged into the headphone jack of the
Apple device
• Make sure the microphone opening on the
back of the Answer/End button is not blocked
• Try another phone call
• Try another compatible Apple device
Apple device is not responding to
(remote) button commands
• Make sure you are using a compatible Apple
device (see list of compatible devices below)
• Make sure the headphones are securely
plugged into the headphone jack of the
Apple device
• For multi-press functions: vary speed of
button presses
• Try another compatible Apple device
For use with:
The remote and mic are supported only
by iPhone 3GS or later, iPad, iPod touch
(2nd generation or later), iPod classic
(120GB, 160GB), and iPod nano (4th
generation or later). The remote is supported
by iPod shuffle (3rd generation or later). Audio
is supported by all iPad and iPod models.
Apple, iPad, iPhone, iPod, iPod classic, iPod nano,
iPod shuffle and iPod touch are trademarks of Apple
Inc., registered in the U.S. and other countries.
"Made for iPod," "Made for iPhone," and
"Made for iPad" mean that an electronic
accessory has been designed to connect
specifically to iPod, iPhone, or iPad, respectively,
and has been certified by the developer to meet
Apple performance standards. Apple is not
responsible for the operation of this device or its
compliance with safety and regulatory standards.
Please note that the use of this accessory
with iPod, iPhone or iPad may affect wireless
performance.
©2013 Bose Corporation. No part of this work may
be reproduced, modified, distributed, or otherwise
used without prior written permission.
Please refer to the complete Owner's Guide,
available online, for more information about your
headphones, including advanced functions,
additional troubleshooting suggestions and
information on accessories and replacement parts.
To request a printed copy of the complete Owner's
Guide, please refer to the phone numbers provided
for your region.
The serial number is located on the warranty
card included in the carton.
Now is a good time to register your
headphones. You can do this easily by going
to http://globai.Bose.com/register
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