Problem
No TV picture, but audio is
heard
A connected device does
not respond consistently to
remote commands
Intermittent audio dropouts
heard on coaxial digital
audio inputs
Resetting the system
1. Press and hold the power button on the control console for 5 seconds or until the
power light on the control console changes to red.
The power light on the control console changes to red when the system shuts down.
2. Press and release the power button on the control console to restart the system. The
power light changes to blinking green and then solid green when the system is on
and ready to use.
3. If you still cannot operate the system using the remote, try the next procedure to pair
the remote with the control console.
Pairing the remote with the console
You may need to perform this procedure if you are replacing a remote or if
troubleshooting instructions recommend it.
1. Make sure your system is on. If not, press the power button on the control console.
2. Hold the remote close to the control console.
3. Press and hold both the Mute button (
on the remote at the same time for five seconds. The power light blinks when pairing
is complete.
4. Press any remote button and verify that the power light on the control console blinks
with each button press.
Performing a system software update
System software updates are available periodically and can be downloaded over the
Internet to the USB drive included with your system.
1. Press the Setup button on the front of the control console to display the UNIFY
menu.
2. Using the remote navigation buttons, select Update.
3. Follow the instructions on the screen.
Note:
To make sure your Bose
sole while it is being updated.
What to do
• Check the TV video input selection. Make sure it is correct for the video
source.
• Make sure video cables are securely connected.
• Try connecting the included external IR emitter to the control console.
For guidance, press the Setup button on the control console. Select
the device options and follow the on-screen instructions.
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• Contact Bose
Customer Service to request a composite video cable
that can be used for the coaxial digital audio connection.
®
remote is updated, hold the remote near the front of the control con-
C
) on the control console and the OK button
M
ARE AND
AINTENANCE
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