Bose Companion 3 Owner's Manual - Page 13

Browse online or download pdf Owner's Manual for Stereo System Bose Companion 3. Bose Companion 3 26 pages. Multimedia speaker system
Also for Bose Companion 3: Owner's Manual (40 pages), Owner's Manual (40 pages), Service Manual (30 pages)

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Troubleshooting

If you have a problem with your Companion® 3 multimedia speaker system, try the following

solutions. If you still have trouble with your system, turn off the multimedia sound source and

disconnect the speaker system. Contact your authorized Bose dealer. The dealer will check

for any defects and arrange for service by an authorized Bose® service center. Bose Corpora-

tion will make every effort to remedy your problem within the terms of the warranty.

Problem

What

to do

The speaker system does not

• Make sure connections are secure (see "Making con-

play

nections" on page 9). Check your speaker wires for

cuts or frays which can cause a short circuit.

• Ensure the sound source is plugged in and playing at

an audible volume.

• Make sure the power is on and the system is not

muted. The LED on the control pod should be green

when unmuted.

• If using a PC, check your sound card settings to make

sure the "Digital output only" setting is turned OFF.

This setting is typically found in the Options menu of

the volume control icon. This icon is usually located in

the lower right hand corner of the Windows desktop.

The speaker system sound

• Decrease the volume at the sound source and

seems distorted

increase the volume on the control pod.

A satellite speaker doesn't play

• Check all the connections between the satellite

or sounds distorted

speakers, control pod, sound source and the

Acoustimass® module. Insert the audio connectors

completely into the jacks on the module.

• At the Acoustimass module, switch the wire

connected to the left satellite with the wire connected

to the right satellite. If the problem remains in the

same satellite, the problem is with that satellite

speaker. If the problem switches to the other satellite

(the one that previously played), the problem is with

the sound source or the Acoustimass module.

• To determine if the problem is in the sound source or

the Acoustimass module, disconnect the audio input

cable from the sound source. Plug it into another

sound source (such as a portable CD player

headphone jack) and adjust the volume on the sound

source. [f the Companion 3 speaker system operates

properly, the problem is in the original sound source. If

the problem remains, then the problem is in the

Acoustimass module.