Bose SOUNDDOCK PORTABLE DIGITAL MUSIC SYSTEM Owner's Manual - Page 8

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TAB 8

TAB 7

OUND

OCK

DIGITAL MUSIC SYSTEM

Troubleshooting

Problem

Your iPod/iPhone does not dock

properly

No sound

No sound and your iPod/iPhone

is not charging

TAB 6

TAB 5

• Remove your iPod/iPhone from the dock and check for obstructions on the connectors in the dock

and on your iPod/iPhone. Then reseat it in the dock.

• Remove your iPod/iPhone from the dock, wait five seconds, then firmly reseat it. You may need to do

this a few times.

• Make sure the insert provided by Apple with your iPod/iPhone is positioned properly in the dock.

If you do not have this insert, contact Apple for a replacement insert.

• Increase the volume setting for the system.

• Make sure your iPod/iPhone is firmly seated in the dock.

• Make sure the system is plugged in, your iPod/iPhone is turned on, and a music track is selected and

playing.

• Press the Play/Pause button on the remote control.

• Make sure your iPod/iPhone is running updated software.

• Make sure the power cord is securely plugged into a functioning wall outlet and the symbol on the

small connector is matched to the one on the back of the SoundDock

to power" on page 3.

• Make sure your iPod is a compatible model (one that does not have four buttons above the click

wheel).

• Make sure your iPod/iPhone is firmly seated in the dock.

TAB 4

TAB 3

What to do

TAB 2

English

system. Refer to "Connecting