Bose SOUNDDOCK PORTABLE DIGITAL MUSIC SYSTEM Owner's Manual - Page 9

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Bose SOUNDDOCK PORTABLE DIGITAL MUSIC SYSTEM Owner's Manual
English
TAB 2
Problem
No sound after quickly undocking or
docking your iPod/iPhone
Your iPod/iPhone does not respond
to the SoundDock
®
remote control
buttons shown:
Your SoundDock system does not
respond to its remote commands or
to the + and – volume buttons on the
front of the system
TAB 3
TAB 4
• Remove your iPod/iPhone from the dock, wait five seconds, and return it to the dock.
• Unplug the power cable for one minute, then plug it back in. This resets the system.
• Remove your iPod/iPhone from the dock, wait briefly, then reseat it. You may need to do this a few
times.
• Try the remote from a different location. If it works there, strong lighting or other room conditions may
be causing the problem.
• Make sure nothing blocks the infrared (IR) signal path from the remote to your SoundDock system.
Wipe off the small lens on the front end of the remote.
• Check the battery to make sure the + side is up as shown in "Replacing the remote battery" on
page 5.
• Replace the remote control battery.
• Make sure your iPod/iPhone is running updated software.
• Make sure your iPod/iPhone is a compatible model (see page 9).
• Unplug the power cable for one minute, then plug it back in. This resets the system.
• Remove your iPod/iPhone from the dock, wait briefly, then reseat it. You may need to do this a few
times.
®
• Contact Bose
Customer Service about the problem.
TAB 5
TAB 6
S
OUND
What to do
TAB 7
TAB 8
®
D
OCK
DIGITAL MUSIC SYSTEM
7