Bose SoundLink Wireless Music System Owner's Manual - Page 24

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Maintenance and Care

Problem

The speaker indicates a

connection, but is not playing

music

No audio from a Bluetooth

device

24 - English

What to do

• Make sure your device is connected to the speaker.

• Make sure the transport controls of the audio device are set to playback audio.

• Make sure the speaker is not muted and the speaker volume is up.

• Make sure your Bluetooth device is playing audio, and the device volume is up.

• Turn off or disable Bluetooth functionality on all other paired devices nearby (including Bose

devices) and reconnect the device you want to hear.

• Turn the speaker off and back on.

• Make sure your device is connected to the speaker.

• Make sure the speaker is not muted and the speaker volume is up.

• Make sure your Bluetooth device is playing audio, and the device volume is up.

• Your Bluetooth device may be out of range—try moving it closer to the speaker.

• Move your Bluetooth device and/or the speaker is set away from other devices that generate

electromagnetic interference. Examples are cordless phones, microwave ovens, wireless network routers, or

other Bluetooth devices.

• If possible, turn off all other nearby Bluetooth devices or disable their Bluetooth functionality.

• Refer to the owner's guide, help system, or technical support for your Bluetooth device to learn how it pairs

with other Bluetooth devices.

• Turn the speaker off and back on.

preferred