Bose SoundTouch 10 Owner's Manual - Page 27

Browse online or download pdf Owner's Manual for Media Converter Bose SoundTouch 10. Bose SoundTouch 10 32 pages. Wireless music system
Also for Bose SoundTouch 10: Owner's Manual (30 pages), Owner's Manual (32 pages), Owner's Manual (30 pages), Important Safety Lnstruct1Ons (12 pages)

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If you experience problems with your speaker:

• Connect your speaker to AC (mains) power.

• Secure all cables.

• Verify the state of the status indicators (see page 21).

• Move your speaker and mobile device away from possible interference (wireless

routers, cordless phones, televisions, microwaves, etc.).

• Move your speaker within the recommended range of your wireless router or mobile

device for proper operation.

If you could not resolve your issue, see the table below to identify symptoms and

solutions to common problems. If you are unable to resolve your issue, contact Bose

customer service.

Common solutions

The following table lists symptoms and possible solutions to common problems.

Symptom

Speaker is

unresponsive during

setup

Pressing the power

button does not

power on the

speaker

Cannot

complete

network setup

Solution

If the status indicators are off:

• On the speaker's button pad, press and hold

release.

• When the speaker powers on, resume setup.

Your speaker may be in standby mode. To wake the speaker, on the

speaker's button pad, press and hold

• Select correct network name and enter password.

• Connect the device and speaker to the same Wi-Fi network.

• Place your speaker within range of the router.

• Enable Wi-Fi on the device (mobile or computer) you are using

for setup .

• Close other open applications.

• If using a computer for setup, check firewall settings to make sure

that the SoundTouch® app and SoundTouch® Music Server are allowed

programs.

• Restart your mobile device or computer and your router.

• Reset your speaker (see page 29).

• If your router supports both 2.4GHz and 5GHz bands, make sure both

the device (mobile or computer) and speaker are connecting to the

same band.

• Uninstall the app, reset your speaker (see page 29), and restart

setup.

T R O U B L E S H O O T I N G

for two seconds, then

for two seconds, then release.

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