Bose SoundTouch Stereo JC series II Wi-Fi music system Owner's Manual - Page 28
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Care and Maintenance
Problem
What to do
• Ensure system and AirPlay device are connected to the same network.
Cannot hear an
AirPlay stream
• Ensure AirPlay device is playing; increase its volume.
• Ensure system is selected in the AirPlay menu of the device.
• Move AirPlay device away from possible interference and closer to the
Note: Proximity of the AirPlay device to the system is not important, only
SoundTouch
• Replace the batteries.
™
controller
• Move it a short distance and try again. In some buildings, you may
response to
commands is
• Make sure the cord that connects the power supply to the
intermittent
• Try moving the Acoustimass
There is no
• Make sure the Acoustimass
sound
• Make sure the speaker cable plugs are pushed all the way into the
• Make sure you have selected a source.
• Increase the system volume.
• Press the SoundTouch
Neither
• Make sure the Acoustimass
speaker plays
• Make sure the plug is inserted fully and the AC (mains) power outlet is
• Make sure content is selected via the SoundTouch
• Disconnect the SoundTouch
Only one
• Check wires connected to the speaker that does not play.
speaker plays
• Make sure the wires are in good condition and are firmly connected at
One speaker
• Disconnect the wires from the speaker and from the Acoustimass
still does not
play
• Disconnect the same cable from the Acoustimass
Right and left
• Make sure the cable connected to the SPEAKER OUTPUTS L at the
stereo
channels are
• Make sure the cable connected to the SPEAKER OUTPUTS R at the
heard on the
wrong
speakers
Interference
• Make sure the speaker wires are firmly inserted in the back of the
• Make sure the SoundTouch
28 - English
wireless router or network access point.
to the wireless router or network access point.
experience spots where the remote control will not operate effectively.
Acoustimass
module (which contains the remote antenna) is straight-
®
ened and separated from other power cords.
better response.
wireless adapter is connected to the Bose link connector.
Jewel Cube
series II connectors.
®
powered.
Acoustimass
module. Disconnect AC power from the Acoustimass
®
module for three minutes. Reconnect the SoundTouch
adapter. Reconnect power to the Acoustimass
both ends.
module. Disconnect the other cable from its speaker, and connect that
end of the cable to the speaker that does not play. If the speaker still
does not play, the problem may be in the speaker. If the speaker now
plays, continue checking for the source of the problem.
to the other output on the Acoustimass
the problem may be in the original cable that was connected to
that speaker.
amplifier are connected to the speaker on the left in your listening area.
amplifier are connected to the speaker on the right in your
listening area.
speakers and on the Acoustimass
objects, other audio/video components, and direct heat sources.
module a few feet to see if this provides a
®
module is plugged into power, and the
®
controller screen to unpause the system.
™
module is connected to AC (mains) power.
®
wireless adapter cable from the
™
module. If the speaker plays,
®
module connector panel.
®
wireless adapter is away from metal
™
app.
™
wireless
™
module.
®
®
module. Connect it
®
®