ankmax H2U30C Manual - Page 11

Browse online or download pdf Manual for Docking Station ankmax H2U30C. ankmax H2U30C 17 pages. External hard drive docking station

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NOTES

• This is backwards compatible on USB 2.0 and 1.1 with their transfer speeds.

• Please do not remove your hard drive while hard drive is being accessed.

• The dock will automatically go into sleep mode if the connection is left idle for more than 30 minutes.

• Accessing the hard drive will automatically cancel sleep mode and power back up the hard drive.

TROUBLESHOOTING/SUPPORT

Power LED does not come on?

• Make sure that you have a tight connection between the power adapter and dock.

• Try it on a different power outlet.

HDD LED does not come on?

• Re-seat the hard drive into the bay.

• Swap the hard drive out with a spare.

Computer does not recognize the hard drive?

• Make sure that you have a tight connection between the dock and 3.0 cable.

• Try the USB cable on a different USB port on your computer.

• New hard drives must be setup, please review new hard drive setup for your OS.

• Swap the hard drive out with a spare. Please contact our Technical Support team if issues continue.

Please contact our Technical Support team if issues continue：[email protected]