DryAIR Hose Reel II Operator's Manual - Page 4

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Warranty Claim Procedure

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All warranty credits must be processed with the DRYAIR Warranty Claim Form.

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All warranty parts, unless otherwise specified, are to be returned to DRYAIR along with a completed Warranty Claim Form.

Note: Prior to returning warranty parts, please call for an authorization number and shipping instructions from the Warranty

Department in Canada.

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Location of Warranty Depots

USA

DRYAIR Inc.

1095 N. Main Street

Bowling Green, OH

43402

Ph. 1 (866) 354-8546

Each warranty claim should only refer to one Serial or Production Schedule numbered unit.

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Warranty parts are to be tagged with warranty claim number.

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When claiming for warranty labour, the allowable warranty labour rate will be $45.00/hour. The factory reserves the right to adjust the

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number of hours claimed where deemed necessary.

The factory may at times specify allowable labour for certain warranty procedures.

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Mileage and travel time, to and from the customer are not eligible for warranty credit.

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Freight charges for warranty parts are not eligible for warranty credit.

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Labour flat rates for component changes

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Electrical components - .5 hour

Plumbing components - 1 hour

Electric motor changes - 1 hour

Note: Other labour charges will be at the discretion of DRYAIR.

Warranty Policy

Canada

DRYAIR Inc.

606 Highway Drive

Box 126

St. Brieux, SK

S0K 3V0

Ph. 1 (888) 750-1700

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