DSC TL280R Installation Manuals - Page 13

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IMITED

ARRANTY

Digital Security Controls (DSC) warrants the original pur-

chaser that for a period of twelve (12) months from the date

of purchase, the product shall be free of defects in materials

and workmanship under normal use. During the warranty

period, Digital Security Controls shall, at its option, repair or

replace any defective product upon return of the product to

its factory, at no charge for labour and materials. Any

replacement and/or repaired parts are warranted for the

remainder of the original warranty or ninety (90) days,

whichever is longer. The original purchaser must promptly

notify Digital Security Controls in writing that there is defect

in material or workmanship, such written notice to be

received in all events prior to expiration of the warranty

period. There is absolutely no warranty on software and all

software products are sold as a user license under the terms

of the software license agreement included with the product.

The Customer assumes all responsibility for the proper selec-

tion, installation, operation and maintenance of any products

purchased from DSC. Custom products are only warranted to

the extent that they do not function upon delivery. In such

cases, DSC can replace or credit at its option.

International Warranty

The warranty for international customers is the same as for

any customer within Canada and the United States, with the

exception that Digital Security Controls shall not be respon-

sible for any customs fees, taxes, or VAT that may be due.

Warranty Procedure

To obtain service under this warranty, please return the

item(s) in question to the point of purchase. All authorized

distributors and dealers have a warranty program. Anyone

returning goods to Digital Security Controls must first obtain

an authorization number. Digital Security Controls will not

accept any shipment whatsoever for which prior authoriza-

tion has not been obtained.

Conditions to Void Warranty

This warranty applies only to defects in parts and workman-

ship relating to normal use. It does not cover:

• damage incurred in shipping or handling;

• damage caused by disaster such as fire, flood, wind, earth-

quake or lightning;

• damage due to causes beyond the control of Digital Secu-

rity Controls such as excessive voltage, mechanical shock

or water damage;

• damage caused by unauthorized attachment, alterations,

modifications, or foreign objects;

• damage caused by peripherals (unless such peripherals

were supplied by Digital Security Controls);

• defects caused by failure to provide a suitable installation

environment for the products;

• damage caused by use of the products for purposes other

than those for which it was designed;

• damage from improper maintenance; or

• damage arising out of any other abuse, mishandling or

improper application of the products.

Items Not Covered by Warranty

In addition to the items which void the Warranty, the follow-

ing items shall not be covered by Warranty: freight cost to the

repair centre; products which are not identified with DSC's

product label and lot number or serial number; or products

disassembled or repaired in such a manner as to adversely

affect performance or prevent adequate inspection or testing

to verify any warranty claim.

Access cards or tags returned for replacement under warranty

will be credited or replaced at DSC's option. Products not

covered by this warranty, or otherwise out of warranty due to

age, misuse, or damage shall be evaluated, and a repair esti-

Internet Alarm Communicator Installation Guide

mate shall be provided. No repair work will be performed

until a valid purchase order is received from the Customer

and a Return Merchandise Authorisation number (RMA) is

issued by DSC's Customer Service.

Digital Security Controls' liability for failure to repair the

product under this warranty after a reasonable number of

attempts will be limited to a replacement of the product, as

the exclusive remedy for breach of warranty. Under no cir-

cumstances shall Digital Security Controls be liable for any

special, incidental, or consequential damages based upon

breach of warranty, breach of contract, negligence, strict lia-

bility, or any other legal theory. Such damages include, but

are not limited to, loss of profits, loss of the product or any

associated equipment, cost of capital, cost of substitute or

replacement equipment, facilities or services, down time,

purchaser's time, the claims of third parties, including cus-

tomers, and injury to property. The laws of some jurisdictions

limit or do not allow the disclaimer of consequential dam-

ages. If the laws of such a jurisdiction apply to any claim by

or against DSC, the limitations and disclaimers contained

here shall be to the greatest extent permitted by law. Some

states do not allow the exclusion or limitation of incidental or

consequential damages, so that the above may not apply to

you.

Disclaimer of Warranties

This warranty contains the entire warranty and shall be in

lieu of any and all other warranties, whether expressed or

implied (including all implied warranties of merchantability

or fitness for a particular purpose) and of all other obligations

or liabilities on the part of Digital Security Controls Digital

Security Controls neither assumes responsibility for nor

authorizes any other person purporting to act on its behalf to

modify or to change this warranty, nor to assume for it any

other warranty or liability concerning this product. This dis-

claimer of warranties and limited warranty are governed by

the laws of the province of Ontario, Canada. Digital Security

Controls recommends that the entire system be completely

tested on a regular basis. However, despite frequent testing,

and due to, but not limited to, criminal tampering or electri-

cal disruption, it is possible for this product to fail to perform

as expected.

Out of Warranty Repairs

Digital Security Controls will at its option repair or replace

out-of-warranty products which are returned to its factory

according to the following conditions. Anyone returning

goods to Digital Security Controls must first obtain an autho-

rization number. Digital Security Controls will not accept

any shipment whatsoever for which prior authorization has

not been obtained. Products which Digital Security Controls

determines to be repairable will be repaired and returned. A

set fee which Digital Security Controls has predetermined

and which may be revised from time to time, will be charged

for each unit repaired.