3nStar PTA0010 User Manual - Page 16

Browse online or download pdf User Manual for Touch terminals 3nStar PTA0010. 3nStar PTA0010 17 pages. Point of sale terminal

o The PTA0010 could not get access to the webpage.
o Firstly, please confirm whether the exterior router is normal.
o Please check whether the Wi-Fi signal is stable.
D. Cursor in Touch Screen Flops at The Same Place or Touch Inexactly
Reasons Analysis and Solutions:
o Please check if the touch screen is dirty or stuck with foreign matters. In that case,
please get rid of the foreign matters and make the screen clean.
o Please check if the shell is transfigured. In that case, the machine needs to be
returned to the factory.
E. The Screen Displays Unclearly or With Water Wave
Reasons Analysis and Solutions:
o Power supplies or other high-frequency equipment (such as interphones and
mobile phones) affects the screen or the machine.
o Please make sure the PTA0010 terminal is away from the high-voltage and high-
frequency equipment.
F. USB Equipment Cannot Be Used
• Reasons Analysis and Solutions:
o Check if the USB equipment is ok.
o USB equipment cannot be too long, or it may not be provided enough power.
G. Cannot Connect with The Printer
• Reasons Analysis and Solutions:
o Firstly, check if the printer is ok.
o If the printer connects with POS terminal well.
12
PTA0010 User Manual