3nStar PTA0010 User Manual - Page 16
Browse online or download pdf User Manual for Touch terminals 3nStar PTA0010. 3nStar PTA0010 17 pages. Point of sale terminal
o The PTA0010 could not get access to the webpage.
o Firstly, please confirm whether the exterior router is normal.
o Please check whether the Wi-Fi signal is stable.
D. Cursor in Touch Screen Flops at The Same Place or Touch Inexactly
•
Reasons Analysis and Solutions:
o Please check if the touch screen is dirty or stuck with foreign matters. In that case,
please get rid of the foreign matters and make the screen clean.
o Please check if the shell is transfigured. In that case, the machine needs to be
returned to the factory.
E. The Screen Displays Unclearly or With Water Wave
•
Reasons Analysis and Solutions:
o Power supplies or other high-frequency equipment (such as interphones and
mobile phones) affects the screen or the machine.
o Please make sure the PTA0010 terminal is away from the high-voltage and high-
frequency equipment.
F. USB Equipment Cannot Be Used
• Reasons Analysis and Solutions:
o Check if the USB equipment is ok.
o USB equipment cannot be too long, or it may not be provided enough power.
G. Cannot Connect with The Printer
• Reasons Analysis and Solutions:
o Firstly, check if the printer is ok.
o If the printer connects with POS terminal well.
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PTA0010 User Manual