3onedata 3012 Series User Manual - Page 4

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3onedata 3012 Series User Manual
Power supply
External power supply: DC5V
Built-in power supply: 24VDC, 48VDC or 220VAC optional.
Load consumption: 4W
Working environment
Working temperature: -10~60℃
Storage temperature: -20~70℃
Relative Humidity: 5%~95% (no condensation)
Mechanical Structure
Shell: Metal shell
Installation: DIN-Rail mounting
Size (L× W× H): 94mm× 71mm× 26mm (External power supply)
115mm× 173mm× 30mm (Built in power supply)
Certification
CE, FCC, RoHS
Warranty: 3 years
Applications:
Extending 10/100/100M Ethernet data distance
Troubleshooting instructions:
1.Make sure the power is connected and turned on.
2.Make sure the converter Ethernet and fiber optic cables are
connected properly.
3.Check the connections according to the connection diagram.
4.Check the LED Indication status and identify possible problems
from the Indication LED table above.
Note:
1. Media Converter is a sensitive electronic item, please do
handle with extra care on delivery, shifting and humidity.
2. This unit will be warranty for 3 years.
3. Whenever there is a problem regarding the quality issue within
the warranty period, we will take the responsibility to repair
with free.
4. After the warranty period, we will charge accordingly
depending on the fault or damage.
5. Whenever there is a fault, you can contact our technical
support after you identify the problem and the alarm.
Common Problems:
1. PWR power supply indicator lamp not lighting
Cause:
1. Power supply not properly connected
2. Protector tube damaged
3. Power input tie-line in reverse connection
4. Internal power supply circuit with failure
- 4 -
Solution:
1
. Check power switch and jack
2. Replace protector tube
3. Correct power supply line connection
4. Returned to the manufacturer for repair.
2. FX(Fiber Link Port) indicator lamp not lighting
Cause:
Optic fiber port link is fault.
Solution:
1. Check fiber optic is link or not.
2. Check fiber optic loss is high.
3. Clean the connector of optic interface.
4. Insert the well connector in place.
5. Returned to the manufacturer for repair.
3. TP-TX(Ethernet Port) indicator lamp not lighting
Cause:
Ethernet port link is fault.
Solution:
1. Check Ethernet(RJ45) line is link or not.
2. Check Ethernet(RJ45) port is loose.
3. Check the rate of selected media converter
4. Check the rate of Network.
5. Returned to the manufacturer for repair.
4. Network packet loss
Solution:
1. Check Ethernet rate or full/half duplex is
2. Ethernet(RJ45) port is loose contact, or optic port is loose
contact and soiled.
3. Ethernet cable not comply with Ethernet standard.
matched
or not.