ANZ Worldline Move 5000 Quick Reference Manual - Page 2

Browse online or download pdf Quick Reference Manual for Payment Terminal ANZ Worldline Move 5000. ANZ Worldline Move 5000 8 pages.
Also for ANZ Worldline Move 5000: Self-Installation Manual (2 pages)

HOW TO PROCESS TRANSACTIONS
Insert chip card
SALES
Processing a Sale
1
Key in the purchase amount and press <OK> or <ENTER>
Note: If tipping is enabled, the terminal will prompt to enter tip amount
2
Allow the customer to key in tip amount in AUD and press <OK> or <ENTER>. If customer does not want to tip,
they can bypass by pressing <OK> or <ENTER>
Note: If surcharges apply, they will show here
3
Verify the sale + tip amount is correct (without the surcharges) and accept by pressing <OK> or <ENTER>
4
Have the customer tap, insert or swipe their card on 'PRESENT CARD' screen − For Swipe or Insert card
processing have the customer select account type
5
If prompted, have the customer enter their PIN
6
The terminal will display a Transaction OK or Transaction DECLINED message. If the transaction has been
declined, notify the customer, advise them to contact their card issuer and provide an alternative form
of payment
7
Transaction is approved and merchant receipt is printed
8
Press <1> to print the customer copy or <2> to return to the home screen.
Processing a Sale With Cash Out
1
Press <Menu>
2
Select Transactions
3
Select Purchase w Cash Out
4
Key in the total amount (purchase + Cash Out) and press <OK> or <ENTER>
5
Key in Cash Out amount and press <OK> or <ENTER>
6
Verify the amount is correct and accept by pressing <OK> or <ENTER>
Note: The total 'Sale with Cash' amount is displayed on the PRESENT CARD screen. If surcharges apply, it will
show that too
7
Have the customer insert or swipe their card. Chip cards are to be inserted and left in the chip card reader.
Magnetic stripe cards are to be swiped through the magnetic stripe card reader
Note: Cash Out is not supported on contactless card processing
8
Have the customer select the account by pressing the number keys to select CHQ or SAV
9
Have the customer enter their PIN then press <OK> or <ENTER>
2
Swipe magnetic stripe card
Tap contactless card,
smartphone or wearables