ANZ POS Mobile 2 Quick Reference Manual - Page 2

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HOW TO PROCESS TRANSACTIONS

Insert chip card

REFUNDS

Press <ENTER> until the ' A NZ EFTPOS MENU' screen appears. Press the <

press <ENTER> or press the number associated to it to select it.

Swipe your ANZ Worldline Payment Solutions EFTPOS & multiPOS merchant card (Terminal ID Card).

Enter refund amount then press <ENTER>.

Confirm amount then press <ENTER>.

Tap, Insert or Swipe customer's card on 'PRESENT CARD RFND' screen.

- For Swipe or Insert card processing:

select account type: < — > for CHQ, <

or select application type

Have customer enter their PIN if applicable or press <ENTER> for customer to sign the merchant copy if required.

Verify the customer's signatures with the signature on the reverse of the customer's card. If signatures match,

please press <ENTER> on 'SIGNATURE VERIFIED?' screen.

Press <ENTER> to print customer copy.

Application type names and order can vary depending on the Card that is used.

PRINTING TOTAL REPORTS

Press <ENTER> until the 'ANZ EFTPOS MENU' screen appears. Press the <

then press <ENTER> or press the number associated to it to select it.

Select 'TOTAL' by pressing the number associated to it

- SUB TOTALS: press the number associated to it to select the Sub Totals Report (displayed by card type –

including AMEX & Diners)

- SUMMARY TOTALS: Press <

the number associated to it to select 'SUMMARY TOTALS' Report (Complete Summary Total – excluding

AMEX & Diners)

- LAST TOTALS : Press <

number associated to it for Last Settlement Summary Total Report

- SHIFT TOTALS: press <

number associated to it

- SHIFT – press <

to it, then press <ENTER> to close off shift & print report

- LAST – press <

to it, then <ENTER> to print last shift totals.

Swipe magnetic stripe card

> for SAV or <

: 1 for Visa Debit, 2 for eftpos SAV or 3 for eftpos CHQ.

> key to go to 'SUMMARY TOTALS' option and then press <ENTER> or press

> key to go to 'LAST TOTALS' option and then press <ENTER> or press the

> key to go to 'SHIFT TOTALS' option and then press <ENTER> or press the

> key to go to 'SHIFT TOTALS' option and press <ENTER> or press the number associated

Tap contactless card,

smartphone or wearables

> key to go to 'REFUND' and then

> for CR

> key to go to 'REPORTS' and