CashConcepts CCE 2000 Manual - Page 13

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CCE – Cash Concepts Europe GmbH

Kemptener Straße 99 – D-88131 Lindau / Germany

Tel.: +49 (0)8382 – 943 15 – 0 / Fax: +49 (0)8382 – 943 15 – 20

Email: [email protected] / Web: www.cce.gmbh

Error

Format error

Length error

Error code EA0-EA5

Error code EA6

Cleaning of the sensors

By the banknotes and by retreating dust it comes to depositions before the sensors of the machine. This pollution leads to

increased errors and non-recognitions of real banknotes.

Please clean at regular intervals the sensors of the unit. Switch off the machine during the cleaning and remove the net cable

from the device.

For a better cleaning of the sensors of the machine, please proceed as follows. Pull the handle upwards and fold the banknote

limitation backward, you can now remove it. The panel of the machine can be folded upwards, now you have direct access to the

sensor area.

With a soft paintbrush and cloth you can remove the coarse dust depositions from the sensors in the hopper- and stacker are as

well as from the banknote conveyor wheels. To the cleaning of the counterfeit money sensors we recommend the additional

application of a non-inflammable air pressure spray around to remove also at inaccessible places dirt and particulate dust.

Should you have questions to the right cleaning, our service team is available to you of course with pleasure.

Reason of the error

Size of the banknote was not correct

Length of the banknote was not correct

Sensor error

System error

Solution for the error

1. Remove the rejected banknote from the

stack and continue the counting process by

pressing the red start button.

2. Counting at the end of the suspected

banknote again. If the banknote is rejected

again, please double check if the banknote is

counterfeited or damaged or folded.

1. Remove the rejected banknote from the

stack and continue the counting process by

pressing the red start button.

2. Check if the banknotes has not been inserted

and centered horizontally, check the

banknotes for damage.

3. Count the banknotes again by checking the

correct way of inputting.

1. Switch of the device and remove the power

cable,

2. Remove all banknotes which are still inside

the machine.

3. Clean the device as written in the manual

and remove the dust and foreign objects.

Please contact a service partner.