Dunster House MONKEY BARS Installation Manual - Page 2

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Please retain all documentation with regard to your purchase.
In the unlikely event that you need to contact us, please do so in writing to:
Post: Dunster House Ltd., Caxton Road, Elms Farm Industrial Estate, Bedford, MK41 0LF,
England.
Our Customer Service department is open 9 a.m. - 5 p.m. Monday to Friday and aim to respond within
2-3 hours of receipt, however, this may be longer during busy periods. Please include your Sales Order
(SO) number in any correspondence with Customer Services to enable them to locate your file.
The Nature of Wood
The wood provided for your garden building is soft wood which has been kiln dried and is pressure treated
for protection against rot and insect infestation. Wood is a natural product which may have knots, knot
holes, imperfections, cracks and warping.
Due to the inherent properties of wood we make no guarantees with regard to the above, nor will replace
any lengths of timber for any of the following reasons:
•
Any timber that has been extra treated, painted or stained by the purchaser.
•
Any timber that contains knots where they do not influence the structural stability of the product.
•
Cosmetic appearances - colour variations e.g. caused by the structure or age of the timber.
•
Timber that has shakes, cracks or gaps that do not influence the structural strength of the product.
•
Any timber that has been covered or buried under ground.
•
Twisted timber that can be installed.
•
Queries arising from a neglectful manner of construction be in foundational or erection of the product.
•
Queries due to modifications by the owner/installer causing timber to deform.
Any valid queries will be satisfied by the exchange or replacement of the defective parts only.
Colour Transfer
This product has been pressure treated with wood preservative and a brown colour additive. Consideration
should be given to the propensity of the material to stain light colour adjacent surfaces, such as paving
flags, render or coated timber surfaces. We recommend contact between the timber and these surfaces is
limited, and careful consideration to storing the product prior to assembly should be taken in order to
prevent such discolouration.
Components
Components may be split due to being modular/common across the play system range, all necessary
components are included.
QUERIES PROCEDURE
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