AudioCodes MP-20 Series Frequently Asked Questions Manual - Page 12
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Also for AudioCodes MP-20 Series: Quick Setup Manual (8 pages), Quick Installation Manual (2 pages), Quick Installation Manual (2 pages)
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VoIP Troubleshooting
Q1:
How do I troubleshoot SIP calls?
A:
To troubleshoot SIP calls:
1.
Telnet MP-20x from the LAN.
2.
Run the following command:
voip_set_log_level 1
3.
Logon to the Web interface.
4.
Access the 'System Monitoring' screen (System Monitoring menu), and then select the
System Log tab:
Alternatively, you can monitor the WAN connection with a network sniffer such as Wireshark.
For additional information, refer to LTRT-58201 MP-20x Debugging and Diagnostic Tools
Application Note Ver. 2.6.1, Sections 2.1 and 2.2, and Chapter 4 "SIP Logs".
Figure 6: Defining Log Level using Telnet
Figure 7: Viewing System Logs in the Web Interface
Page 12
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