Contacta IL-PL20 Installation & User Manual - Page 7

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During normal operation, the status light will flash green when
conversation is taking place. This indicates that the system is working.
If the hearing device wearer doesn't pick up a clear signal:
1.
Ensure the unit is fully charged.
2. Adjust the position of the Portable Loop on the desk or counter to
achieve optimum performance. The hearing device wearer should
be no more than 1.2 metres away from the unit.
3. Draw the hearing device wearer's attention to the sign on the unit,
ensuring their hearing device is in the "T" position.
4. Ask the hearing device wearer to check the volume setting on their
device.
If you follow the above steps and the hearing device user is still unable
to pick up a clear signal, the issue is one of the following:
•
The user's hearing device is not functioning correctly.
•
The telecoil in the user's hearing device has not been enabled.
•
The Portable Loop has a fault - contact your dealer.

Using the System

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