Acer Altos G500 User Manual - Page 31

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Questions & Troubleshooting

This section attempts to answer some frequently asked questions regarding

your Aspire computer system, as well as offering tips for troubleshooting

problems.

Refer to the online help file for additional information about your Aspire

computer system. Also, see the iTouch configuration

up and using the keyboard, and the mouse configuration

using the mouse.

Q: My monitor displays a blank screen, my corded mouse/keyboard

does not function, or my speakers do not emit sound. How can I

make them work?

A: If a system component does not perform correctly, first check that it is

plugged in and turned on (if necessary) and connected to the computer

correctly. Refer to the OOBE poster for help with checking the

connections.

For specific questions and problems relating to the monitor and speakers,

refer to the documentation provided with those components.

Q: My monitor is turned on and connected correctly but the screen is

still blank. What is the problem?

A: Check the brightness and contrast controls on the monitor. Also, move

the mouse or tap a key on the keyboard to make sure that the monitor is

not in power-saving mode.

Q: My mouse cursor movement is erratic. How can I get better con-

trol?

A: Your Aspire computer system features an optical mouse providing greater

freedom of use. However, highly reflective surfaces, such as glass or

metal, can distort the optical light signal and cause tracking problems. If

you wish to operate your mouse on a reflective surface you should first

cover the surface with a non-reflective object, such as a book or a sheet of

paper.

If you are using a cordless mouse, see the section below for help with

establishing good radio communication between the mouse and the

receiver.

for help with setting

for help with