Elsist NEMO 2.0 400 User Manual - Page 10

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LINE INTERACTIVE

11 – WARRANTY

Dear Customer,

Thank you for purchasing a NAICON product. We hope that you be satisfied. If the product fails in warranty period, please contact your

dealer or call +39 02 950031 or go to www.naicon.com/elsist. Before contacting your dealer or authorized service network, we

recommend that you read the operating and maintenance manual carefully.

With this warranty, NAICON warrants the product to be defective in materials or workmanship for 2 years, as of the original delivery

date.

If there are material or manufacturing defects during the warranty period, ELSIST affiliates, Authorized Service Centers or authorized

resellers located in the EEC will repair or (at ELSIST discretion) replace the defective product or components under the terms and

conditions below, without any charge for labor or spare parts costs. ELSIST reserves the right (in its sole discretion) to replace the

components of defective products or low cost products with assembled parts or new or refurbished products.

Conditions.

This warranty will only be valid if the defective product is returned together with the sales invoice.

ELSIST reserves the right to refuse warranty service in the absence of such documents or if the information contained therein

is incomplete or illegible.

This warranty does not cover the costs and / or any damages and / or defects resulting from any modifications or adjustments

made to the product, without prior written permission from ELSIST, in order to adapt the product to local technical or safety

standards in countries other than those for which the product was originally designed and manufactured.

This warranty will be void if the model or serial number indicated on the product has been modified, deleted, removed or

otherwise illegible.

Are excluded by the warranty:



Periodic maintenance and repair or replacement of parts subject to normal wear and tear.



Any modification or modification to the product, without prior written permission from ELSIST to enhance performance than

those described in the User and Maintenance Manual



• All costs of technical staff support and any transport from the customer's adress to Assistance Center and vice versa as

well as all the risks involved.



Damages due to:

Improper use, including but not limited to: (a) the use of the product for any purpose other than the intended use or

failure to observe the ELSIST instructions for correct use and maintenance of the product, (b) installation or use of the

product not complying with the Technical or Safety standards in the country in which it is used.

Repairs by unauthorized personnel or by the Customer himself.

Accidental events, lightning, floods, fires, incorrect ventilation or other causes not attributable to ELSIST.

Defects of the equipment or equipment to which the product was connected.

This warranty does not affect the buyer's rights established by applicable national laws nor the Customer's rights to the

reseller arising out of the sales contract.

Unless authorized by the manufacturer, reproduction of any part of this manual is prohibited. Our equipment, built with the utmost care

and with selected components, is controlled by ELSIST Quality Services. However, if you notice any anomalies, please inform us by

calling 02-950031 specifying serial number and model of the devide, which are printed on the identification plate at the rear side of the

UPS. ELSIST Assistance Service is also available to collect requests, comments, suggestions, if any.

In case of failure:

Contact our Customer Service Center at +39 02 95 0031, and verify the UPS malfunction.

If the products returned to NAICON were OPERATING or if they were delivered without our permission or for out-of-warranty products,

they will be returned to the customer by charging a cost that will depend on the country where will be shipped.

Rev. 02 27 Gennaio 2017