Datapath ARQA Series Quick Start Manual - Page 9

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Arqa Quick Start Guide

STEP 4 TROUBLESHOOTING

LED
LED does not
No Power.
illuminate.
No connection
LED displays
between the Arqa TX1
Red.
and RX1.
LED displays
Image not displayed
Orange.
on monitor.
LED displays
Keyboard
Green.
not working.
LED displays
No audio.
Green.
LED displays
The screen flickers, has
Green.
an abnormal display.
The Arqa RX1 and TX1
LED flashing
have different firmware
Green.
installed or the USB is
not compatible.
LED are
The Arqa RX1 and TX1
lighting
may have different
differently.
firmware installed.
Cause
Check Power supply unit is connected.
Check if the RJ45/network cable is connected. A clicking noise
should be heard when plugging it in.
Check all connections from the Arqa TX1 to the local PC.
Check if the Arqa RX1 (monitor) cable is connected correctly.
If everything is connected well but no function appears,
reconnect power supply again.
If the On Screen Display is visible, select the 'O' option and
choose the resolution of the monitor. Then press the assigned
number on your keyboard.
Unplug the keyboard and reconnect, wait until driver is
installed (after few seconds).
Check all USB connections on both sides (Arqa TX1 and RX1).
If it is still not working, unplug then plug inthe power supply.
Establish audio connection:
Plug stereo-jack to the audio output of the PC (green) and
connect to the 'In' socket on the Arqa TX1. Connect the Arqa
RX1 'Out' to the speaker/headset.
Establish microphone connection:
Plug stereo-jack to the microphone input of the PC (pink)
and connect to the 'Out' socket on the Arqa TX1. Connect
the Arqa RX1 'In' to the microphone.
Download and install the latest firmware from the Datapath
website.
Contact the Datapath Support Team.
Enter the On Screen Display to confirm the firmware versions.
To open the On Screen Display press the 'Scroll Lock Key' a
minimum of five times in quick succession. The firmware
version is displayed below the menu. Should a firmware
update not work, contact the Datapath Support Team.
Solution
9