Dataprobe iBoot Instruction Manual - Page 15
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iBoot
TECHNICAL SUPPORT, RETURNS and
WARRANTY
Dataprobe Technical Support is available 8:30AM to 5:30PM ET to assist you in
the installation and operation of this product. To obtain Technical Support call
our Tech Support Hotline at 201- 967-8788, or Email us at [email protected].
Please have the following information available when you call:
•
Model of Product
•
Serial or Lot Number
•
Data of Purchase
•
Name of Seller (if other than Dataprobe)
If you purchased this product through an Authorized Dataprobe Reseller, you
should contact them first, as they may have information about the application that
can more quickly answer your questions.
Seller warrants this product, if used in accordance with all applicable instructions,
to be free from original defects in material and workmanship for a period of One
Year from the date of initial purchase. If the product should prove defective
within that period, Seller will repair or replace the product, at its sole discretion.
Service under this Warranty is obtained by shipping the product (with all charges
prepaid) to the address below. Seller will pay return shipping charges. Call
Dataprobe Technical Service at (201) 967-8788 to receive a Return Materials
Authorization (RMA) Number prior to sending any equipment back for repair.
Include all cables, power supplies and proof of purchase with shipment.
THIS WARRANTY DOES NOT APPLY TO NORMAL WEAR OR TO DAMAGE
RESULTING FROM ACCIDENT, MISUSE, ABUSE OR NEGLECT. SELLER
MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY
EXPRESSLY SET FORTH HEREIN. EXCEPT TO THE EXTENT PROHIBITED
BY LAW, ALL IMPLIED WARRANTIES, INCLUDING ALL WARRANTIES OF
MERCHANT ABILITY OR FITNESS FOR ANY PURPOSE ARE LIMITED TO
THE WARRANTY PERIOD SET FORTH ABOVE; AND THIS WARRANTY
EXPRESSLY EXCLUDES ALL INCIDENTAL AND CONSEQUENTIAL
DAMAGES.
Some states do not allow limitations on how long an implied warranty lasts, and
some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you may have other rights which
vary from jurisdictions to jurisdiction.
WARNING: The individual user should take care to determine prior to use
whether this device is suitable, adequate or safe for the use intended. Since
individual applications are subject to great variation, the manufacturer makes no
representation or warranty as to the suitability of fitness for any specific
application.
WARRANTY
Dataprobe Inc.
11 Park Place
Paramus, NJ 07652
Page 15